Being in a car accident is stressful. Knowing what to do in the first hour protects your safety, your insurance claim, and your repair outcome.
1. Check for injuries and move to safety
Call 911 if anyone is hurt. If vehicles are drivable and it is safe, move out of traffic. Turn on hazard lights and set up cones or flares if available.
2. Document everything
Take photos of all vehicles, damage, licence plates, road conditions, and any skid marks. Exchange names, phone numbers, insurance details, and driver's licence information with the other driver.
3. Report the incident
Contact your insurance company promptly. In Ontario, you have the right to choose your repair shop — you are not required to use a shop recommended by your insurer.
4. Schedule a professional inspection
Even minor-looking damage can hide structural or safety-system issues. A collision centre like EcoautoworX can provide a thorough estimate and coordinate directly with your adjuster.
5. Avoid quick cash settlements without inspection
Accepting a fast payout before a proper assessment can leave you covering hidden repairs later. Get a written estimate first.