PRIVACY POLICY

Last updated: June 15, 2026

EcoautoworX (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://ecoautoworx.net, contact us, book an appointment, or use our collision, auto body, and mechanical repair services.

Information We Collect

We may collect the following types of personal information, depending on how you interact with us:

• Contact details such as your name, phone number, email address, and mailing address
• Vehicle information including make, model, year, VIN, licence plate, and repair history
• Insurance and claim details when you authorize us to assist with a repair claim
• Appointment, estimate, and service records related to your visit
• Website usage data such as IP address, browser type, pages viewed, and referral source
• Information you submit through contact forms, quote requests, or email correspondence

How We Use Your Information

We use personal information to:

• Schedule appointments, provide estimates, and perform requested repair services
• Communicate with you about your vehicle, repairs, warranties, and pickup
• Coordinate insurance claims and billing when authorized by you or your insurer
• Respond to inquiries and improve our customer service
• Maintain business records, safety documentation, and regulatory compliance
• Improve our website, marketing, and shop operations where permitted by law

How We Share Information

We do not sell your personal information. We may share information only as needed to operate our business, including with:

• Insurance companies and adjusters when you request claim assistance or direct billing
• Parts suppliers, towing partners, and other service providers involved in your repair
• Payment processors, IT providers, and professional advisors bound by confidentiality obligations
• Law enforcement or regulators when required by applicable law

Cookies & Website Analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can adjust cookie settings through your browser. Some site features may not function properly if cookies are disabled.

Data Retention & Security

We retain personal information only as long as necessary for the purposes described above, including legal, warranty, and accounting requirements. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure.

Your Choices & Rights

Depending on applicable privacy laws, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you. You may also withdraw consent for non-essential marketing communications at any time.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding.

Third-Party Links

Our website may contain links to third-party websites such as maps, social media, or partner resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Children’s Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.